Travel & Expense Trends

Investing in Employee Experience for Competitive Advantage

For years, enterprises have been focusing on improving the customer experience – and they’ve moved the needle in significant ways. Investments in personalization and even hyper-personalization, new technologies that simplify engagement and enable self-service, and use of advanced and real-time analytics that generate deeper customer insights...

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Travel & Expense Trends
Working from home? New survey reveals Nordic employees were best prepared to...
Working from home (WFH) has recently become the new normal, leaving office buildings empty and employees seeking out new ways to get their jobs done. A survey conducted by SAP Concur investigates remote work and home office expenses across eight...

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Travel & Expense Trends
You’re Ready for Recovery, But How Are You Going to Get There?
We all want things to get back to normal. Or the “new normal.” Or anywhere that allows us to focus on business again and forget that life isn’t always about chaos. But to find this road to recovery, you need to know where you are. That requires...

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Travel & Expense Trends
Where Does Travel Go from Here?
Talking about travel in 2020 is like talking about, well, anything else in 2020 – none of it makes much sense anymore. But what we can discuss with absolute certainty are the ways to improve travel management that make it easier to hit the road...

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Travel & Expense Trends
Looking Under the Hood at Traditional Vehicle Programs
In our first article of this three-part series on creating an effective, equitable vehicle program, we explored the challenges that companies face in determining the right program for high-mileage drivers. As per-driver mileage rises, so does the...

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Travel & Expense Trends
If Cash Is No Longer King, Who’s Making the Rules?
Cash used to run the show. It’s how business happened. It was, as they say, what made the world go ‘round. But times were simpler then, and – wait – times are simpler now. We’ve got corporate cards and electronic payments to cover everything, and...

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Travel & Expense Trends
Employees are Happy. Finance is Happy. Is it Something in the Water?
When you talk about tightening up the budget and reining in costs, the conversation doesn’t usually end with smiling employees. For the most part, trimming spend doesn’t improve anything for your workforce – let alone job satisfaction. But in the...

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