Finastra
SAP Concur and Finastra together transform expense management
Finastra’s newly established expense team needed additional hands-on support to keep travel and expense processes in good shape. A designated advanced care consultant from SAP Concur was selected to provide expertise and manage continuity across platforms.
Thinking ‘beyond the contract’ from day one, the consultant ensured processes were consistent and optimised, whilst delivering efficiency and upskilling staff.
"Our Concur consultant has done a spectacular job – we’re in a much better place. We have improved time to resolution and consistency across platforms, boosting user satisfaction at the same time" - Mauro Ruggiero, Director of Global Travel Management, Finastra
Other case studies
Cisco Systems Increases Employee Satisfaction and Improves Data Quality for Operational Excellence and Compliance
Industry
Financial
Employees
9000 in 20 countries
Location
London
Deployed
Concur Expense
Concur Advanced Care
